Shipping Time: Estimated Delivery Time: 15-30 working days. (Note: For pre-sale products, delivery time is subject to arrival time.) If you have any questions about the order status, please contact us. Alternatively, if you have a tracking number, feel free to check the status on FedEx or UPS website.

Can I Modify My Order? After placing an order, requested orders and selected quantities cannot be modified. In such cases, we recommend contacting us to cancel the incorrect order.

Can I Change the Delivery Address After the Package has been Dispatched? Unfortunately, once the product is in transit, we cannot change the shipment.

What Should I Do If I Receive Incorrect/Damaged Products? Please contact Absorbking's after-sales team via email at brandservice@absorbking.com.

I Received Incorrect/Damaged Products – What Should I Do? If you receive a package that is not the item(s) you ordered, please contact us immediately and provide the following information: Photos of the item(s) received and the delivery note (ensure detailed information is visible) Please provide clear images of the ordered item(s), and we will do our best to assist you further. If the goods are damaged, please email our customer service at abstractking@bestdesiccant.com within 48 hours of receipt. Our customer service will respond to your email within 24 hours.

Where Do You Ship Your Products From? We ship from Absorbking Desiccant Factory in Jiangmen, Guangdong, China.

Do You Deliver to My Area? We offer worldwide shipping.

What are the Shipping Costs? Shipping costs vary by country, please inquire with customer service for specific prices.