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When a garment company in Zhejiang faced a million-yuan claim due to the failure of 1 gram of silica gel desiccant, Shenzhen Ensobo's customized service became the key to breaking the deadlock. The company received a 4 million yuan claim from its customer after its knitwear shipment to Germany became damp and moldy during sea transport. The core issue was the mismatch between the desiccant specifications and the packaging volume. The Ensobo team worked overnight to calculate: each knitwear package needed to maintain a humidity level below 45%, and with 20 pieces per box, the conventional 1g silica gel desiccant was insufficient. The final customized 3g composite desiccant, using a "silica gel base + calcium chloride synergist" structure, achieved 60 days of continuous humidity control in a simulated sea transport environment. After implementation, the company's customer complaint rate dropped from 23% to 0, and monthly usage increased from 30,000 packs to 150,000 packs. This customization capability stems from Ensobo's flexible production line. From 1g micro-food desiccants to 1400g large-scale machinery-specific desiccant packs, rapid mass production is possible. In 2024, its ODM/OEM orders accounted for 42% of its total orders, serving 12 industries including leather goods, glass, and grain. "We once customized high-temperature resistant desiccants for military enterprises, which can work stably in an environment of 90℃, something that standardized products cannot do," the production director said proudly.